Posts Categorized: Business

Who Owns Digital Goods? (Hint: Probably Not the Customer)

According to a legal ruling filed on Saturday, March 30, 2012, consumers don’t have the right to resell digital media that they have purchased from the copyright owner. Peter Kafka, from All Things D, reported that U.S. District Judge Richard Sullivan sided with Capitol Records against ReDigi, a site that allows users to resell the music… Read more »

Social Media Astroturfing

I know that companies pay for advertising. That’s a well known fact. So, I know that everything that is put out there by a brand isn’t necessarily honest or authentic. I also know that companies pay to get favorable write ups placed on blogs or social media. I know that firsthand because I’ve received requests… Read more »

Presentations: Ditch the Bullets!

While I was attending business school at Santa Clara University, I did a lot of PowerPoint presentations for my classes. Those presentations taught me how to be more comfortable as I presented. Then when I was doing consulting for Accenture, I learned to put together and present solid presentations, which I now know were also… Read more »

Killer Terms of Service

There are three kinds of people in this world. People who can’t understand Terms of Service, people who don’t want to waste their time on them and, of course, lawyers. Terms of Service are usually long and hard to decipher legalese.  They’re designed to methodically detail what the relationship you are entering into when you… Read more »

5 Commandments of Management

After yesterday’s post, I spent some time thinking about the differences between the poor and the great managers that I have worked with in the past. From those reflections, I created a list of the essential traits of a great manager. They aren’t listed in some magical order, so don’t worry about where they are… Read more »

Don’t Be A Horrible Boss

I came across a great article on Inc. today by Geoffrey James. It listed 9 core beliefs of horrible bosses. I’m sharing this as a bit of a public service. Most of the core beliefs he list sound horrible to those managers who know how to manage well, but even they sometimes run afoul of a… Read more »

Free vs Paid Expectation Paradox

After I graduated from Santa Clara University, I spent the next 5+ years working for a Big 5 consulting company doing large scale enterprise software implementations. While the software I worked with was solid and fairly easy to use, I learned that most wasn’t. And all the options were crazy expensive. Companies paid a lot… Read more »

We Judge Books By Their Covers

I hate to break it to everyone. Despite what we’ve all been taught, we really do judge books by their covers. The way something is presented to us has a profound effect on the way that we perceive that item. That is what I was reminded by an article from Lifehacker entitled: “Why We Can’t… Read more »

Top 10 Fundraising Mistakes

Entrepreneur.com recently featured an infographic from Founder Institute, which I believe warrants me putting aside my usual feeling for info graphics: disgust. Inforgraphics are so overdone these days that I automatically want to dismiss them. If the topic is good though, I force myself to at least scan them. I’m not going to lie, this… Read more »

It’s All About Trust

Trust is a very important thing in business. Without it, you can’t maintain a relationship with your customers. If your customers don’t trust you, they’ll just go elsewhere. It’s one thing to lose a customer based on price. Once they have enough money or believe the value in your product has returned, they’ll often come… Read more »